FAQ


  1. What products do you sell?

We specialize in caps, hats, and stylish headwear designed for everyday comfort, fashion, and versatility.

  1. How do I place an order?

Simply browse our collections, add your favorite products to your cart, and proceed to checkout using our secure payment system.

  1. What payment methods do you accept?

We accept major credit and debit cards as well as other secure payment methods available at checkout.

  1. Do you offer free shipping?

Yes. We offer free shipping on all orders within the United States.

  1. How long does shipping take?

Orders are processed within 1–3 business days. Delivery typically takes 3–7 business days after shipment.

  1. What is your return policy?

We accept returns within 30 days of delivery for eligible items that are unused, unworn, and returned in their original condition and packaging.

  1. How do I request a return or refund?

To request a return, please contact us at contact@capcraft.store within 30 days of receiving your order. We will provide return instructions once your request has been approved.

  1. What should I do if I receive a damaged or incorrect item?

Please contact us within 48 hours of delivery and provide your order number along with clear photos of the item and packaging. We will arrange a replacement or refund when appropriate.

  1. Is my payment information secure?

Yes. All transactions are processed through secure payment providers, and we use industry-standard security measures to protect your information.

  1. How can I contact CAPCRAFT?

You can contact us anytime using the information below:

Email: contact@capcraft.store

Phone: +1 678 807 3407

Address:
2233 Bruce Dr
Lancaster, TX 75134
United States

Website:
https://capcraft.store

Free shipping

Enjoy free shipping on all orders with no hidden fees.

Secure payment

Shop with confidence using secure checkout and trusted payment providers.

Refer a friend

Enjoy hassle-free returns with free return shipping on eligible orders within 30 days.